Chatbot Designing — What’s New to Adopt

  • Define what your chatbot will do
  • Shape your chatbot’s personality
  • Build out effective scripts to create conversations
  • Monitor and iterate based on performance

1. Learn as much as you can about the platform

There are two ways in which designers can design a chatbot — either within the constraints of an existing platform or from scratch for a website or app.

2. What is the purpose of the chatbot?

  • Better use of machine learning
  • Messenger chatbots like Facebook Messenger or WhatsApp
  • Human-like chatbots
  • Convenient problem-solving
  • Advantageous virtual assistance
  • Growing popularity of voice based apps



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Onething Design Studio

Onething Design Studio

Specializing in the field of interaction design, we’re a global UI UX design studio that assists brands across industries in sustainable digital transformation.