Chatbot Designing — What’s New to Adopt

  • Define what your chatbot will do
  • Shape your chatbot’s personality
  • Build out effective scripts to create conversations
  • Monitor and iterate based on performance

1. Learn as much as you can about the platform

There are two ways in which designers can design a chatbot — either within the constraints of an existing platform or from scratch for a website or app.

2. What is the purpose of the chatbot?

  • Better use of machine learning
  • Messenger chatbots like Facebook Messenger or WhatsApp
  • Human-like chatbots
  • Convenient problem-solving
  • Advantageous virtual assistance
  • Growing popularity of voice based apps

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Onething Design Studio

Onething Design Studio

Specializing in the field of interaction design, we’re a global UI UX design studio that assists brands across industries in sustainable digital transformation.